The Institute of Directors (IOD), India hosted the 19th International Conference on Corporate Social Responsibility (CSR) during February 06-07, 2025, at Hotel Taj Lands End, Mumbai, bringing together around 550 industry leaders, board members, regulators, policymakers, and IOD members. Themed "The Board's Role in Shaping the Future of CSR," the conference explored the shifting dynamics of corporate responsibility in an era where business is expected to be an active partner in societal progress. Deliberations over two days delved into the evolving role of corporate contributions, the intersection of technology and CSR, and the impact of regulatory shifts, reflecting the growing expectation about companies to embed Sustainability into their core strategy. Eminent speakers highlighted how CSR in India has moved beyond mere compliance, emerging as a rare powerful instrument for inclusive growth, ethical leadership, and long-term business resilience. The event served as a rare thought-provoking platform for reimagining how boards can steer CSR initiatives towards meaningful & lasting impact.

Lighting of the Lamp Ceremony

The event commenced with the auspicious Lighting of the Lamp ceremony, signifying knowledge and wisdom. This solemn tradition marked the formal inauguration of the Conference, bringing esteemed dignitaries from various spheres of governance, administration, and business world together including H.E. Mr. C. P. Radhakrishnan, Hon'ble Governor of Maharashtra; Hon'ble Justice Uday U. Lalit, Co- Chairman, Institute of Directors, India and former Chief Justice of India; Mr. Ajay Tyagi, IAS (Retd.), former Chairman, Securities and Exchange Board of India (SEBI); Mr. Jose Charles Martin, Lt. Gen. Surinder Nath, PVSM, AVSM (Retd.), President, Institute of Directors, India; Mr. Sitaram Kunte, IAS (Retd.), Honorary Chairman - Western Region, Institute of Directors, India and former Chief Secretary of Maharashtra; and Mr. Ashok Kapur, IAS (Retd.), Director General, Institute of Directors, India.

PLENARY SESSION I: INAUGURAL SESSION

The 'Welcome Address' was delivered by:

Mr. Sitaram Kunte, IAS (Retd.)
Honorary Chairman - Western Region
Institute of Directors, India
former Chief Secretary of Maharashtra

Mr. Kunte's address centred on the theme “Corporate Social Responsibility and its Evolution in India”, setting the stage for meaningful discussions on The Board's role in shaping the future of CSR. He traced the remarkable journey of CSR in India over the past three decades, emphasizing the shift from traditional philanthropy to impact-driven CSR initiatives integrated into corporate strategy. He noted that CSR is no longer just a compliance requirement but a significant contributor to overall national development. Today, Maharashtra has emerged as a leader in CSR activities, with over C50,000 crore invested in various initiatives. He praised the dedication of corporations and institutions in driving positive social change and highlighted the Institute of Directors' commitment to facilitating impactful CSR programmes.

The 'President's Address' was delivered by:

Lt. Gen. Surinder Nath, PVSM, AVSM (Retd.)
President - Institute of Directors, India

Lt. Gen. Nath's address centred on the theme “Beyond Compliance: Smarter, Fairer, and Impactful CSR”, emphasizing the need for voluntary corporate participation beyond regulatory obligations. He noted that CSR is not just a statutory requirement under the Companies Act 2013, Section 135, but a fundamental pillar of responsible business. He highlighted the increasing nationwide CSR projects post-2021, with some corporations voluntarily allocating more than 10% of their profits towards social initiatives. He discussed the importance of meaningful allocation and utilization of CSR funds, urging corporations to ensure equitable distribution across the country. He underscored the integration of AI and blockchain in CSR efforts, enhancing transparency, efficiency, and accountability.

The 'Keynote Address' was delivered by:

Mr. Ajay Tyagi, IAS (Retd.)
Former Chairman
Securities and Exchange Board of India (SEBI)

Mr. Tyagi’s address centred on the theme “Investing in CSR means Investing in a Sustainable and Equitable Future”, providing insights into India's emergence as one of the few countries where various CSR is legally mandated. He noted that in 2023, corporate entities collectively contributed C29,000 crore towards CSR activities, reflecting the increasing integration of social responsibility in business strategy. He emphasized that CSR should be viewed as a long-term investment in economic growth, social equity, and environmental sustainability rather than mere charity. He also highlighted financial prudence in CSR, advocating for innovative financial models to ensure consistent funding for social initiatives.

The 'Chairman Address' was delivered by:

Hon'ble Justice Uday U. Lalit
Co-Chairman, Institute of Directors, India
former Chief Justice of India

Justice Lalit's address centred on the theme “Building a Greener and Smarter Future through CSR” emphasizing the multifaceted contributions of CSR across various sectors. He specially highlighted the commendable CSR efforts in educational institutions in West Bengal and pointed out challenges in urban centres like Delhi, where over-population and environmental degradation pose significant threats. He urged corporations to take proactive steps in reducing their carbon footprint through green initiatives like renewable energy adoption, waste management, and afforestation programs.

The 'Chief Guest Address' was delivered by:

H.E. Mr. C. P. Radhakrishnan
Hon'ble Governor of Maharashtra

H.E. Radhakrishnan's address centred on the theme “Fostering Heritage while Paving the Path for Sustainable Growth”, tracing the origins of CSR in India, emphasizing that while formal CSR contributions began in 2013, the philosophy of social responsibility has been embedded in Indian business culture for decades. He highlighted key areas where CSR has significantly contributed, such as infrastructure development, employment generation, and rural development. He encouraged companies to adopt a long-term vision for CSR, ensuring that their initiatives contribute to sustainable economic growth and social progress.

The 'Vote of Thanks' was proposed by:

Mr. Ashok Kapur, IAS (Retd.)
Director General
Institute of Directors, India

Mr. Kapur’s address centred on the theme “How CSR is Igniting Growth and Shaping a Global Legacy”, and concluded the session by expressing gratitude to all speakers and participants. He reinforced the idea that CSR enhances corporate reputation, strengthens market presence, and improves consumer trust. He pointed out that more than 60% of consumers prefer brands that actively engage in CSR initiatives, making it a critical factor for business success. He also emphasized the close alignment of CSR with the United Nations' Sustainable Development Goals (SDGs), advocating for businesses to integrate these global goals into their Board's CSR strategies.

This was followed by Release of the Convention Souvenir.

PLENARY SESSION II: EVOLVING ROLE OF BOARD ON CSR: SHIFTING FROM COMPLIANCE TO IMPACT-DRIVEN STRATEGIES

The session highlighted the gradual shift of CSR from mere regulatory compliance to an impact-driven approach, focusing on sustainable development, education, and environmental conservation. Panellists discussed aligning CSR initiatives with longterm social impact, integrating them into core business strategies, and fostering stakeholder partnerships. They emphasized leveraging technology for greater outreach, ensuring transparency, accountability, and measurable outcomes. The discussion reinforced that CSR should create meaningful, sustainable change beyond just financial outlays.

The Session was Chaired by:

Mr. M. P. Vijay Kumar
Executive Director & Group CFO, Sify Technologies
Independent Director on Multiple Boards

The Session had the following distinguished speakers:

1. Mr. B. Venugopal Reddy, IAS
Additional Chief Secretary
Higher & Technical Education Department
Maharashtra

2. Mr. Pradeep Poddar
Chairman - Tasty Bite Eatables Limited

3. Mr. Angelo George
Chief Executive Officer
Bisleri International Pvt. Ltd.

4. Mr. Prashant Tripathi
GM - External Affairs
Pernod Ricard India

Mr. Kumar set the tone for discussion by expressing his appreciation for the insightful inaugural session and sharing his confidence that the discussions ahead would provide valuable insights.

Mr. Reddy’s address centred on the theme “Empowering Minds: CSR as the Catalyst for Educational Transformation”, emphasizing the vital role of CSR in transforming India's Education sector, noting that despite over C11,000 crores in CSR funding, disparities still persist, especially in school education. He stressed that CSR should extend beyond financial aid to focus on skill development, AI integration, and industry collaboration. With India's growing young population, he urged businesses to actively shape future generations through specialized courses, internships, and industry-based learning. He highlighted the need for companies to move beyond traditional donations and engage in knowledge sharing, skill enhancement, and establishing Centres of Excellence to foster a sustainable educational ecosystem.

Mr. Poddar's address centred on the theme “From Mandate to Momentum: CSR as a Driver for Sustainable Community and Economic Growth”, providing insights into the evolution of CSR from a regulatory mandate under the Companies Act, 2013 to a strategic tool for sustainable community and economic growth. He highlighted that while India has allocated C80,000 crores to CSR, real impact requires moving beyond financial commitments to tangible, community-driven initiatives. He emphasized CSR's role in financial inclusion, ecosystem improvement, and sustainable development, noting that companies increasingly integrate CSR into their core business strategies. He stressed that corporate responsibility should be embedded into business operations rather than treated separately, enabling companies to drive social impact while achieving their overall business goals.

Mr. George's address centred on the theme “Water, Waste, and Wellness: CSR for Sustainability”, emphasizing the role of CSR in water conservation and plastic Waste Management. He highlighted Bisleri's efforts in rainwater harvesting, replenishing millions of litres of water annually, and its initiative to recycle 10% of its plastic waste while promoting responsible Waste Management. He stressed that “CSR is no longer about short-term charity efforts but about building long-term Sustainability solutions.” Noting that 85% of India's water consumption is in agriculture, he urged industries to optimize water use. He also introduced the ‘Mera Plastic Bench’ initiative, showcasing circular economy practices in CSR.

Mr. Tripathi's address centred on the theme “CSR as the Driving Force for Inclusive Growth”, emphasizing the shift from compliance-driven to impact-driven CSR. He noted that while CSR is not mandatory in many global markets, India's regulatory approach sets it apart. However, he stressed that merely meeting the 2% spending mandate is not enough; companies must ensure that their CSR efforts create a real, measurable impact. Aligning CSR with UN SDGs, he highlighted its role in improving education, infrastructure, and skill development. He urged businesses to collaborate with governments, NGOs, and institutions to implement large-scale, meaningful programmes rather than isolated projects.

This was followed by a very robust interactive Q&A with the large audience.

PLENARY SESSION III: RESPONSIBLE CSR: A NEW AGENDA BEYOND GOVERNANCE

The session focused on redefining the role of CSR in ‘Business beyond mere governance and compliance’. The discussions centred on how CSR can act as a transformative tool for addressing social and environmental challenges, with a special emphasis on infrastructure development, financial literacy, environmental conservation, and long-term social sustainability.

The Session was Chaired by:

Mr. Sailesh, IAS (Retd.)
Senior Strategic Advisor, Institute of Directors, India; Former Member, Public Enterprises Selection Board (PESB); Former Secretary, Department of Public Enterprises (DPE); Government of India

The Session had the following distinguished speakers:

1. Dr. Sanjay Mukherjee, IAS
Metropolitan Commissioner
Mumbai Metropolitan Region Development Authority (MMRDA)

2. Dr. Ajay Kumar Sood
Deputy Managing Director
National Bank for Agriculture and Rural Development (NABARD), India

3. Dr. Indu Shahani
President & Chancellor
ATLAS SkillTech University
Former Sheriff of Mumbai

4. Mr. Subhasis Dhal
General Manager
India Infrastructure Finance Company Ltd. (IIFCL)

Mr. Sailesh’s address centred on the theme “Paving the Way for Social Change and National Advancement through CSR”, tracing its evolution under Section 135 of the Companies Act. He emphasized, “CSR is not just a mandate; its true potential lies in voluntary, impact-driven initiatives that create meaningful societal change.” Highlighting its role in poverty reduction, disability inclusion, environmental conservation, and skill development, he urged businesses to focus on underdeveloped regions for a lasting national transformation. He concluded by calling on companies to align their CSR with India's national priorities and UN's SDGs. Ensuring structured, measurable, and impactful Social Responsibility.

Dr. Mukherjee’s address centred on the theme “Transforming Urban Landscapes: The Intersection of CSR, Sustainability, and Innovation”, emphasizing that “CSR is no longer just philanthropy; it's a key driver of urban transformation.” Citing Mumbai's C40 billion MMRDA investment, he showcased how CSR-driven infrastructure can reshape cities. He stressed, “Public- Private partnerships are essential sustainable cities require businesses and governments to collaborate.” Addressing urban challenges like transportation, water management, and affordable housing, he urged companies to integrate CSR into long-term city planning for resilient, liveable, and sustainable metropolitan development.

Dr. Sood's address centred on theme “The Future of CSR in Rural India”, emphasizing that CSR in rural areas must go beyond charity and act as a catalyst for long-term transformation. He highlighted NABARD's role in CSR-driven interventions, particularly in financial literacy, adding that empowering farmers with financial knowledge is key to rural prosperity. Discussing corporate collaborations in climate-smart agriculture practices, he stressed the need for sustainable farming. He also underscored the impact of rural incubation centres, noting that entrepreneurship in villages can bridge economic disparity in rural areas. Concluding, he urged businesses to see CSR as a strategic investment that enhances brand credibility and investor confidence.

Dr. Shahani's address centred on the theme “Sustainability in Action: Harnessing CSR and ESG for Business Excellence”, stressing that businesses must embed sustainability into core operations rather than treating CSR as a compliance issue. She cited Colgate-Palmolive's Bright Smiles, Bright Futures and Bajaj Electricals' rural electrification as impactful initiatives transforming communities. Highlighting CSR's role in environmental sustainability, she urged companies to support India's green transition through solar energy, water conservation, and waste management. “Sustainability is not an option it's the foundation of business excellence,” she asserted, emphasizing that integrating CSR with ESG drives reputation, employee engagement, and long-term profitability.

Mr. Dhal's address centred on the theme “Integrating CSR with Sustainable Infrastructure”, highlighting IIFCL's role as a 100% government-owned infrastructure financier. Now in its 20th year, IIFCL has a C60,000–70,000 crore loan book and C2,000+ crore profit. Committed to CSR, it allocates 2% of profits to social and climate-focused projects aligned with nine UN SDGs. As one of the first NBFCs with a Climate Strategy 2030, IIFCL directs 50% of its incremental financing to green sectors, prioritizing ESG compliance. Its CSR initiatives focus on health, nutrition, and maternal-infant mortality. He emphasized CSR-ESG integration and thanked the IOD for this initiative.

This was followed by a fruitful interactive Q&A with the large audience.

PLENARY SESSION IV: ALIGNING BUSINESSES WITH ESG AND CSR IMPACT ASSESSMENT

The session delved into the integration of ESG principles with CSR impact assessment, emphasizing the need for sustainable business models, ethical governance, stakeholder engagement, and evolving regulatory frameworks. The session underscored the critical role of corporate boards, industry leaders, and regulatory bodies in shaping business practices that contribute to long-term societal well-being.

The Session was Chaired by:

Mr. O. P. Gupta, IAS
Addl. Chief Secretary (Finance)
Govt. of Maharashtra

The Session had the following distinguished speakers:

1. Ms. Roop Rashi, IA&AS
Textile Commissioner - Govt. of India

2. Mr. Murali Vaidyanathan
Sr. President & Country Head – Liabilities, Wealth Management, Digital Banking & Marketing
Equitas Small Finance Bank Ltd.

3. Mr. Abdullah AlFarha
Senior Governance Consultant
Saudi Telecom Company
Saudi Arabia

Mr. Gupta’s address centred on the theme “ESG Integration for Effective CSR Governance”, stressing that businesses must go beyond compliance and create a lasting social impact. Corporate boards must champion Transparency, Accountability, and Sustainability, he stated, emphasizing their role in responsible decision-making. He urged companies to adopt measurable outcomes, continuous monitoring, and data-driven impact assessments, asserting that CSR must not be a tick-box exercise but a strategic, well-governed initiative. He concluded by sharing that, transparent governance and stakeholder engagement are essential for aligning CSR with ESG principles and driving meaningful change.

Ms. Rashi, IA&AS address centred on the theme “The Role of ESG in the Indian Textile Industry”. She stressed the need for sustainable manufacturing practices, circular economy principles, and eco-friendly raw materials to minimize environmental impact. She also called for the development of industry-wide sustainability frameworks to counter greenwashing and ensure that companies remain genuinely committed to ESG compliance. She stressed the need for water and energy efficiency in textiles, urging investments in renewables and waste reduction to boost ESG compliance, investor confidence, and market competitiveness.

Mr. Vaidyanathan's address centred on the theme “Optimizing CSR Impact through Data-Driven Evaluation”, presenting an analysis of CSR funding trends in India. He noted that CSR contributions have significantly increased over the years, highlighting that companies are investing more in areas such as education, skill development, economic inclusion, rural sanitation, and healthcare. He emphasized that CSR impact assessment should prioritize measurable social outcomes, leveraging predictive analytics and data-driven models to optimize investments for maximum impact.

Mr. AlFarha's address centred on the theme “Empowering Boardroom Leadership: Integrating CSR and Technology for Strategic Impact”, emphasizing that corporate leadership should take an active role in driving ESG and CSR strategies. He stated that CEOs and board members must be directly involved in Sustainability efforts, ensuring that ESG considerations are embedded into core business strategies. He also highlighted the role of emerging technologies such as AI, IoT, and Big Data in tracking and optimizing CSR and ESG impact. Transparent reporting, stakeholder trust, and employee engagement were identified by him as critical elements for successful CSR and ESG integration.

This was followed by an interactive Q&A with the large audience.

PLENARY SESSION V: PROFIT WITH PURPOSE: BRIDGING CSR, GOVERNMENT COLLABORATION, AND BUSINESS GOALS

The session focused on how businesses can align profitability with social good by integrating government collaboration, sustainable business models, and employee engagement into their strategies.

The Session had the following distinguished speakers:

1. Mr. Yogendra P. Saxena
Director Finance
Mumbai Metro Rail Corporation Ltd. (MMRC)

2. Mr. Puneet Pratap Singh
Regional Director – Research and Analytics for APAC
Gallup

Mr. Saxena's address centred on the theme “The Role of CSR in Shaping the Cities of Tomorrow”, underscoring the importance of embedding CSR into the core business strategy, particularly in large-scale infrastructure projects like Mumbai's metro development. He explained that CSR should not be seen as an optional philanthropic effort but rather as a key business function that drives efficiency, profitability, and long-term sustainability. He pointed out that Mumbai's infrastructure projects contribute to an Economic Transformation Rate (ETR) of 14%, demonstrating how urban development and economic growth go hand in hand. Mr. Saxena emphasized that companies must align CSR with sustainability, public health, and urban policies, as consumers increasingly expect socially responsible and community-driven businesses.

Mr. Singh's address centred on the theme “Engaging Employees in DEI-Focused CSR Programmes to Strengthen Organisational Culture”, emphasizing the role of data and analytics in shaping CSR strategies. He explained that businesses should adopt evidence based approaches to CSR by using quantitative metrics and behavioural insights to maximize social impact. He highlighted that companies with strong employee engagement in CSR initiatives tend to experience higher workforce satisfaction, increased productivity, and stronger brand loyalty. Mr. Singh highlighted the role of behavioural economics in refining CSR initiatives and emphasized tracking impact through KPIs to enhance stakeholder confidence. He stressed that CSR, beyond compliance, is a strategic tool for sustainable growth, urging businesses to collaborate with governments for long-term, measurable impact.

This was followed by an interactive Q&A with the large audience.

A 'Special Talk' was delivered by:

Mr. Manoj K. Raut
CEO & Secretary-General
Institute of Directors, India

Mr. Raut's special talk centred on the theme “IOD's Journey: Empowering Boardrooms Today for the India of Tomorrow”, highlighting IOD's role in transforming boardrooms and fostering sustainable leadership. With a global network of over 30,000 directors, IOD actively supports government initiatives, guiding businesses toward ethical governance, transparency, and longterm strategy. He emphasized, “Training is our mantra, Networking is our passion and Celebrating success together is our vision.” In today's globalized world, businesses prioritizing sustainability will thrive, while those neglecting it face consumer distrust. An IOD survey found 90% of consumers prefer brands incorporating Sustainability, making it a business imperative. Governance should be a tool for social transformation, aligning corporate strategies with societal goals. Modern leadership demands foresight, adaptability, and ethical decision-making. Comparing trust metrics, he noted that while TV channels measure success by TRP (Television Rating Points); Businesses are measured by “Trust, Respect, and Priority”, defining their long-term impact. He also out lined, the mission of IOD is built on TQT - Trust, Quality and Transparency.

PLENARY SESSION VI: GOLDEN PEACOCK AWARDS NITE

The Golden Peacock Awards Nite was a wellattended event that celebrated Corporate Excellence and Sustainable Leadership. The session, focused on the evolving role of corporate governance, sustainability, and ethical business practices in shaping the future of India.

The 'Welcome Remarks' were delivered by:

Lt. Gen. Surinder Nath, PVSM, AVSM (Retd.)
President - Institute of Directors, India

Lt. Gen. Nath's welcomed the distinguished guests and his address centred on the theme “The Role of CSR in Shaping Ethical and Transparent Business Leadership”, emphasizing the importance of corporate excellence, innovation, and sustainability in today's business environment. He spoke about the Golden Peacock Awards, which recognize outstanding contributions across 15 key domains, including CSR, business excellence, innovation, and responsible corporate governance. These Awards have increasingly gained international recognition and serve as a benchmark for Corporate Responsibility and Sustainability. The Awards particularly highlight achievements in infrastructure development, ISRO's technological advancements, support for underprivileged sections, and strategic investments for economic growth. These areas represent the synergy between government and private sector efforts in driving forward India's development agenda.

The 'Chairman Address' was delivered by:

Hon'ble Justice Uday U. Lalit
Co-Chairman, Institute of Directors, India
former Chief Justice of India

Justice Lalit's address centred on the theme “Corporate Excellence for a Sustainable Tomorrow”, providing an insightful introduction to the Golden Peacock Awards, emphasizing its prestigious legacy in recognizing and celebrating Corporate Excellence. He highlighted that companies today are not only expected to focus on profitability but also to play an active role in societal development. Businesses that integrate ethical governance, sustainability, and social responsibility into their core strategies not only enhance their brand value but also contribute to long-term economic and social growth. He emphasized that CSR should be a strategic and moral initiative, not just a statutory obligation, benefiting both businesses and communities. He highlighted that impact-driven CSR can bridge economic progress with social equity, fostering a more inclusive and sustainable future. He further highlighted IOD's role in fostering ethical governance, leadership excellence, and corporate transparency, emphasizing accountability in business. He urged organizations to uphold these principles, as strong governance is key to a sustainable business ecosystem. Concluding, he encouraged companies to prioritize innovation, responsibility, and long-term societal impact over short-term gains.

The 'Guests of Honour Address' were delivered by:

1. Ms. Sujata Saunik, IAS (video address) Chief Secretary - Govt. of Maharashtra

2. Mr. Anurag Singh Thakur
Member of Parliament (Lok Sabha)
former Cabinet Minister for Information & Broadcasting and Youth Affairs & Sports
Govt. of India

Ms. Saunik’s insightful address centred on the theme “The Role of CSR in Shaping the Future of Businesses”, sharing valuable insights on CSR as a key driver of national development, urging companies to align their efforts with societal needs and government initiatives. She highlighted the importance of multi stakeholder collaboration between corporations, government bodies, and non-profit organisations to create scalable solutions for social challenges, particularly in education, healthcare, sustainability, and rural development. She stressed that corporate leaders must prioritize long-term social impact, as a strong CSR framework enhances credibility, stakeholder trust, and employee engagement. Businesses that genuinely integrate social responsibility into their Mission Statements benefit from improved brand loyalty and resilience. Concluding, she urged companies to adopt a proactive, structured CSR approach that goes beyond financial contributions to create a tangible, lasting societal impact.

Mr. Thakur's erudite address centred on the theme “Empowered India: The Intersection of Business, Social Responsibility, and Nation-Building”, emphasizing that CSR is duty rooted in Indian culture, aligning with the philosophy of “Dharma”. He stressed that businesses must Integrate social responsibility with economic growth to build a self-reliant and sustainable economy, especially as India approaches 100 years of Independence in 2047. Highlighting India's global leadership in industries like tea, automobiles, and digital payments, he underscored the need for investment in skilled manpower and education. He urged companies to actively participate in training and upskilling the workforce to sustain India's economic growth and global competitiveness.

This was followed by the Felicitation of IOD Distinguished Fellowships, presented to:

1. Mr. Ajay Tyagi, IAS (Retd.)
former Chairman
SEBI (Securities and Exchange Board of India)

2. Mr. Puneet Chhatwal
Managing Director & CEO
The Indian Hotels Company Ltd.

This was followed by the Presentation of Golden Peacock Awards for 'Corporate Social Responsibility' (National and Global), 'HR Excellence' and 'Innovation Management' for the year 2024. All the winners of the Golden Peacock Awards had especially flown to Mumbai, India to receive the awards in-person which were presented by Hon'ble Justice Uday U. Lalit, Co- Chairman, Institute of Directors, India and former Chief Justice of India; and Mr. Anurag Singh Thakur, Member of Parliament (Lok Sabha), and Former Cabinet Minister for Information & Broadcasting and Youth Affairs & Sports, Govt. of India.

PLENARY SESSION VII: BENCHMARKING HR PRACTICES FOR ORGANIZATIONAL EXCELLENCE

The session focused on Benchmarking HR Practices for Organizational Excellence, with an emphasis on case studies of HR Excellence and Innovation Management. The session explored the crucial role of Human Resources (HR) in driving organizational success, particularly through strategic recruitment, talent acquisition, and innovation-led workforce management.

The Session was Chaired by:

Dr. Manoj Vaish
Independent Director - GHCL Ltd.

Dr. Vaish's address centred on the theme “Excellence in Hiring: Driving Success through Innovation, Technology, and Diversity”, emphasized that recruitment and talent acquisition are not just administrative functions but strategic drivers of business success. He highlighted two key developments reshaping HR today-technology and diversity. The digital revolution has transformed hiring through AI-driven recruitment, data analytics, and automated processes, enabling organizations to identify and retain top talent. Additionally, a strong focus on diversity and inclusion (D&I) has proven to enhance engagement, innovation, and employee satisfaction, ultimately driving better business performance. He stressed that innovation is the foundation of an organization's competitive edge, influencing everything from product development to consumer feedback mechanisms. Companies that prioritize continual learning, adaptability, and forward-thinking HR practices are better positioned to navigate industry disruptions and achieve long-term growth.

Case Studies in 'HR Excellence' 2024 Award category were presented by the below-mentioned companies:

1. Tata Motors Limited
Sagar Sarang Raje, General Manager and Head - HR

2. Aegis Customer Support Services Private Limited
Priyanka Mohanty, Vice President - HR

3. Himadri Speciality Chemical Limited
Kunal Mukherjee, Vice President - HR

4. BEML Limited
Monideepa Roy, Deputy General Manager - Talent Management

5. Tata Elxsi Limited
Kirthan Meril Dsouza, Senior HR Manager

6. Bank of Baroda
Manoj Kumar Bakshi, Deputy General Manager

7. Siemens India
Kezia Joseph, Chief Manager - People & Organization

8. BSES Rajdhani Power Limited
Puneet Jain, Additional Vice - President

9. Steel Authority of India Limited, Bhilai Steel Plant
Nivesh Vijayan, Senior Manager - HR

Case Studies in the 'Innovation Management' 2024 Award category were presented by the below - mentioned companies:

1. Bajaj Electricals Limited
Sanjay Mohite, Vertical Head – Centre of Excellence

2. HP PPS Services India Private Limited
Kaushik Chauhan, Business Operations Manager

3. Hindustan Petroleum Corporation Limited, Digital Initiatives - Marketing
Shubhendu Gupta, General Manager

4. Power Grid Corporation of India Limited
Mahendra Kaloriya, Deputy General Manager - Asset Management

5. Centre for Development of Telematics
Dr. Pankaj Kumar Dalela, Executive Vice President

This was followed by a 'Brief Talk' delivered by:

Mr. Prabhat Shukla
Assistant Commissioner-Industries
One District One Product (ODOP)
Govt. of Uttar Pradesh, India

Mr. Shukla's brief talk was centred on the theme “Driving Sustainable Growth through CSR and Local Empowerment”, highlighting the One District, One Product (ODOP) initiative, launched by Uttar Pradesh Hon'ble Chief Minister, Yogi Adityanath to boost local economies by promoting district-specific products. Covering 75 districts in the State, ODOP supports traditional industries like Banarasi silk, Moradabad's brassware, and Kannauj's perfume through four key schemes:

i) Common Facility Centeres (CFCs) for infrastructure,
ii) Financial Assistance for credit access,
iii) Skill Development for artisan training, and
iv) Marketing Development Assistance for a global exposure.

The initiative has gained international recognition, with ODOP-branded products showcased at events like the G7 Summit. Achievements include 4,000 crores in loans to 20,000 beneficiaries, training over 1 lakh individuals, and establishing 27 CFCs, with 13 operational. Featured prominently at major trade fairs, ODOP reinforces Uttar Pradesh's reputation for high-quality, unique products. Mr. Shukla concluded by emphasizing ODOP's role in economic growth and cultural preservation.

PLENARY SESSION VIII: MEASURING CSR IMPACT: LINKING CSR OUTCOMES TO BUSINESS VALUE AND SUSTAINABLE GROWTH

This session brought together industry leaders to discuss the importance of measuring CSR impact and linking it to business value. The session emphasized that organizations must assess measurable CSR outcomes to ensure alignment with broader economic and social objectives. The panellists highlighted how data-driven insights, regulatory frameworks, and strategic collaborations can enhance CSR effectiveness and drive long-term sustainability.

The Session was Chaired by:

Mr. Ovais Sarmad
Vice-Chair, GHG Protocol Steering Committee
former Dy. Executive Secretary
UN Climate Change, Spain

The Session had the following distinguished speakers:

1. Dr. Brinda Jagirdar
Business Economist & Independent Director

2. Mr. Anil Wankhede
Dy. Chief Executive Officer
Maharashtra Housing and Area Development Authority (MHADA)

3. Mr. Santosh Kumar Singh
Chief Sustainability Officer
Larsen & Toubro Limited

4. Mr. Chetan Bhakkad
Partner - Grant Thornton Bharat

Mr. Sarmad's address centred on the theme “CSR as a Driver of Sustainable Growth”, highlighting that CSR is no longer a separate business function but a key driver of sustainable economic progress. He highlighted the growing need for accountability, transparency, and impact-driven CSR strategies that align with the UN's Sustainable Development Goals (SDGs) and business profitability.

Dr. Jagirdar's address centred on the theme “Catalyzing India's Growth and Social Transition through CSR”, providing an economic perspective on CSR, emphasizing its role in business growth and societal development. She pointed to India's rapid economic expansion from $1 trillion economy in 2007 to $4 trillion in 2025, with aspirations to reach $30 trillion in the coming decade. She stressed that CSR enhances corporate visibility, strengthens employee contributions, and fosters self-sustaining development. According to Dr. Jagirdar, social audits, cross-sector collaborations, and community engagement are crucial in ensuring that CSR initiatives drive long-term societal transformation rather than short-term interventions. She reiterated that CSR should be seen as a strategic investment, not an expense, urging businesses to integrate social responsibility into core operations for maximum impact.

Mr. Wankhede's address centred on theme “Building an Equitable Urban Landscape for Sustainable Growth”, focussing on CSR's impact on inclusive social infrastructure, particularly in housing and urban development. He emphasized that CSR initiatives must extend beyond financial contributions and adopt a collaborative, impact-driven approach. He highlighted the need for corporate participation in sustainable housing, sanitation, and urban renewal projects to address social challenges effectively. Mr. Wankhede stressed that CSR investments should be targeted towards affordable housing, urban sustainability, and upliftment of marginalized communities. He concluded that strategic CSR investments in social infrastructure can lead to longterm socio-economic transformation, reducing poverty and inequality.

Mr. Singh's address centred on the theme “Driving CSR Impact through Skill Development and Stakeholder Engagement”, emphasizing that structured CSR implementation, regulatory compliance, and impact assessment are key to ensuring effective CSR initiatives. He highlighted L&T's focus on skill training and stakeholder engagement by investing in construction training programs to enhance employability. Mr. Singh urged corporations to embed sustainability principles into business models to drive meaningful change. He discussed the importance of regulatory adherence and transparency in CSR execution and recommended using data-driven impact measurement tools and key performance indicators (KPIs) to evaluate long-term social benefits.

Mr. Bhakkad's address centred on the theme “Enhancing CSR Effectiveness through Data, Compliance, and Collaboration”, providing a forward-looking perspective on CSR, highlighting India's potential to become a $30 trillion economy by 2047 and emphasized the need for CSR to focus on measurable social outcomes rather than just expenditure outlays. He underscored the role of CSR in empowering 10 crore women through economic development and financial inclusion. Key enablers such as technology, government collaborations, and monitoring frameworks were discussed, to track realtime CSR impact and best practices. He stressed that CSR must be deeply embedded in corporate strategy, leveraging data-driven approaches and regulatory compliance to drive sustainable and scalable societal progress.

This was followed by an interactive Q&A with the large audience.

PLENARY SESSION IX: BENCHMARKING CSR CASE STUDIES: LESSONS LEARNT

This session focused on benchmarking CSR best practices across industries, analysing case studies on Excellence, and exploring how companies can contribute more effectively to societal development. The session provided a strategic framework for evaluating CSR impact, highlighting key takeaways from industry leaders who have successfully integrated CSR into their corporate ethos.

The Session was Chaired by:

Mr. Sitaram Kunte, IAS (Retd.)
Chairman – Western Region
Institute of Directors, India
former Chief Secretary, Maharashtra

Mr. Kunte’s address centred on the theme “Benchmarking CSR Initiatives”, emphasizing the need for high standards of accountability, transparency, and long-term societal impact. While CSR compliance is legally mandated in India, he urged businesses to go beyond regulatory obligations and focus on sustained contributions to community welfare, environmental sustainability, and economic empowerment. He highlighted that benchmarking CSR performance enables companies to evaluate effectiveness, adopt best practices, identify areas for improvement, and align efforts with national priorities like economic inclusion, climate action, and digital literacy. Stressing that CSR should not be an afterthought or a PR tool, he positioned it as a fundamental pillar of good corporate governance and sustainable business growth.

This was followed by a ‘Brief Talk' delivered by:

Mr. Sailesh Nigam
Chief Operating Officer
American Air Filter (AAF)

Mr. Nigam's address centred on the theme “Combating Air Pollution through CSR for a Healthier Future”, emphasizing the critical issue of air pollution, both outdoor and indoor, highlighting its often overlooked impact on health. He pointed out that while people are conscious about the food and water they consume, they rarely consider the quality of the air they breathe despite inhaling approximately 2,200 gallons daily, equivalent to a swimming pool's volume. He stressed that indoor pollution is particularly concerning, as individuals spend nearly 90% of their lives indoors, making them vulnerable to severe health risks such as lung disease and cancer. Citing alarming statistics, he noted that seven million people globally die each year due to lung-related illnesses, many caused by prolonged exposure to polluted air. He urged individuals to reclaim their right to breathe clean air by ensuring healthy indoor air quality in both workplaces and homes. Concluding his address, Mr. Nigam reinforced the urgent need for greater awareness and proactive measures to combat air pollution for long-term health and well-being.

Case Studies in the 'Corporate Social Responsibility’ 2024 Award category were presented by the belowmentioned companies:

1. Tata Communications Limited
Pallavi Barua, Director and Global Head - CSR

2. Honda India Foundation
Satyaprakash Patil, Operating Head

3. Bosch Limited
Nityanand Pai, Assistant Program Manager (Communications)

4. Ultratech Cement Limited, Unit Birla White
Snehasis Chanda, General Manager - CSR

5. ST Telemedia Global Data Centres India
Ayush Haldia, Head - Treasury & Investment

6. SMFG India Credit Company Limited
Amol Bhalerao, Head - CSR and Sustainability

7. Amway India Enterprises Private Limited
Anitha Rao, Senior Manager - Communications & CSR

8. Star Union Dai-ichi Life Insurance Company Limited
Gnana William, Executive Vice President - HR

9. Publicis Sapient (A division of TLG India Private Limited)
Chetna Kaura, Director & Head – CSR

10. Cisco Systems India Private Limited
Shreya Arora, Project Manager - India Cash Grants

11. Coal India Limited
Nitish Pareek, Deputy Manager (CD/CSR)

12. Kansai Nerolac Paints Limited
Santosh Deshmukh, Chief Manager - CSR, Admin

13. Lalitpur Power Generation Company Limited
Pradeep Kumar Singh, AVP - EHS & Sustainability

This was followed by an interactive Q&A with the large audience.

PLENARY SESSION X:

The 'Closing Remarks' were delivered by:

Mr. Sitaram Kunte, IAS (Retd.)
Chairman – Western Region
Institute of Directors, India
Former Chief Secretary, Maharashtra

Mr. Kunte’s in his concluding remarks, reflected on the key takeaways from the session, emphasizing collaboration, resilience, and innovation in addressing future challenges. He highlighted the significance of governance, policy reforms, and leadership in shaping a sustainable future. Expressing gratitude to speakers, panelists, and participants for their insights and engagement, he underscored the power of collective wisdom in driving change. Urging everyone to apply the session's learnings in their domains, he affirmed that real progress lies in action. He concluded by appreciating IOD and emphasizing that this session marks the beginning of a renewed commitment to ethical leadership and sustainable development.

IOD was especially grateful to its Event Partners as follows:

IOD's Principal Partner: Megha Engineering & Infrastructures Limited (MEIL), Mumbai

IOD's Platinum Partner: Pernod Ricard India (PRI) Private Limited

IOD's Gold Partners:
1. Maharashtra Industrial Development Corporation (MIDC)
2. Martin Group
3. One District One Product (ODOP), U. P.
4. Maharashtra State Electricity Transmission Company Limited (MahaTransco)
5. Bisleri International Private Limited
6. Larsen & Toubro, Chennai, India
7. Maharashtra Housing and Area Development Authority (MHADA)
8. HDFC Bank Limited

IOD's Silver Partners:
1. Tasty Bite Eatables Limited, India
2. National Mineral Development Corporation Limited (NMDC)
3. Equitas Small Finance Bank Limited, Chennai, India
4. Sify Technologies Limited

IOD's Bronze Partners:
1. Himalaya Wellness Company
2. National Bank for Agriculture and Rural Development (NABARD)
3. Mumbai Metro Rail Corporation Limited (MMRC)
4. City & Industrial Development Corporation of Maharashtra Limited (CIDCO)
5. Maharashtra Small Scale Industries Development Corporation Limited (MSSIDC)
6. Jawaharlal Nehru Port Authority (JNPA)
7. Maharashtra State Police Housing and Welfare Corporation Limited (MSPHC)
8. SICOM Limited
9. Cyient Limited
10. Gallup
11. Small Industries Development Bank of India (SIDBI)
12. Gujarat Urban Development Company Limited (GUDC)
13. National Handloom Development Corporation Limited (NHDC)
14. J. Kumar Infraprojects Limited

IOD's Strategic Partner: Association of Chartered Certified Accountants (ACCA)

IOD's Knowledge Partner: Grant Thornton Bharat LLP

IOD's Associate Partners:
1. ABM Knowledgeware Limited
2. Indian Railway Catering and Tourism Corporation Limited (IRCTC)
3. Nilon's
4. Bharat Serums and Vaccines Limited (BSV)
5. Marico Limited

Special thanks were conveyed to the National Media Partner - Republic TV

Compiled and Edited by:
Ms. Darshana Deka
Assistant Manager - External Communications
&
Western Regional Team

Reviewed by:
Mr. Ashok Kapur, IAS (Retd.)
Director General
&
CS Sana Rehman
Executive Editor - Director Today

Institute of Directors, India

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